Zouk connects to an Instagram professional account and replies to comments and direct messages using rules you define. Built on Meta's official Instagram Platform APIs.
When someone comments a keyword on a post or reel, Zouk replies publicly and sends that person a private message.
Match incoming direct messages and story replies on keywords, exact phrases, or every message, and respond in seconds.
Meta's messaging rules are enforced before anything sends: one private reply per comment within seven days, follow-ups only inside the 24-hour window.
Every inbound event and every outbound message is recorded, including the ones Zouk refused to send and why.
Zouk Innovations builds Zouk, a messaging automation tool for businesses that use Instagram to talk to their customers. We are an independent software company. Zouk is currently in development and is not yet generally available.
Zouk is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. Instagram is a trademark of Meta Platforms, Inc.